BT Cloud Voice Express
A SaaS web application providing VoIP phone services for BT customers, enabling landline on the go.
1. Business proposition and product design
We clarified business goals and constraints, then mapped a service structure aligned with feasibility.
Business proposition: What we’re selling and how customers access it.
Service design: Structure of the cloud‑based product.
2. Application design
(Device management user flow: Exact journey mapping.)
(Hardware & software requirement: Upfront constraints to avoid build issues.)
(Product mockup: High‑level product overview.)
3. Cloud Voice Express App
The app pairs with the portal to offer VoIP landline on the go.
